Privacy Policy

1) Scope of This Policy

This Privacy Policy applies to personal information collected through the Website and the Services we provide to job seekers (candidates), employers, recruiters, and visitors. It does not apply to third-party websites or services linked from the Website, which are governed by their own privacy policies.

2) Information We Collect

2.1 Information You Provide Directly

We collect information you provide when you register, create a profile, apply for jobs, post jobs, contact us, or otherwise use our Services. This may include:

• Identity and contact details: name, email address, phone number, and address;
• Professional information (candidates): resume/CV, work experience, qualifications, skills, certifications, employment preferences, and salary expectations;
• Business information (employers): company name, designation, business contact details, and job listing details;
• Account information: username, password, and account preferences; and
• Communications: messages, enquiries, feedback, and support requests you send to us.

2.2 Information Collected Automatically

• Usage data: pages visited, links clicked, searches made, and features used on the Website;
• Device and log data: IP address, browser type and version, operating system, device identifiers, and timestamps; and
• Location data: approximate location derived from your IP address, where enabled.

2.3 Sensitive Personal Information

We do not intentionally collect sensitive personal data such as government IDs, financial account details, health information, or biometric data. Please do not include such information in your profile, resume, or applications unless specifically requested for a lawful purpose (for example, payroll details after an offer of employment is accepted).

3) How We Use Information

We use personal information for the following purposes:

4) Cookies and Website Data

We may use cookies and similar technologies (such as web beacons and local storage) to keep the website functioning, remember your preferences and login sessions, understand website usage, and improve the user experience.

• Essential cookies are required for core site functionality, such as authentication and security;
• Preference cookies remember settings such as language and region;
• Analytics cookies help us understand how visitors interact with the Website so we can improve it; and
• Marketing cookies (if any) are used to deliver relevant content and are set only with your consent.

Most browsers allow you to refuse or delete cookies through their settings. If you disable cookies, some parts of the Website may not function properly.

5) Legal Bases for Processing

Where the Digital Personal Data Protection Act, 2023 (DPDP Act) or similar laws apply, we process personal information on one or more of the following grounds:

• Consent: where you have given clear consent, for example when subscribing to job alerts or creating a profile;
• Legitimate interests: to operate, secure, and improve the Website and Services, where these interests are not overridden by your rights;
• Contractual necessity: to perform our obligations under the Terms & Conditions or any service agreement; and
• Legal obligation: to comply with applicable laws, regulations, or court orders.

Where processing is based on consent, you may withdraw it at any time by contacting us, without affecting the lawfulness of processing carried out before withdrawal.

6) How We Share Information

We do not sell personal information. We may share personal information in the following limited circumstances:

• Between users of the platform: candidate profiles and applications are shared with employers to whom the candidate applies or whose vacancies match the candidate’s profile, and job listings are shared with candidates. You control the visibility of your profile through your account settings;
• Service providers: trusted vendors who help us operate the Website (such as hosting, analytics, email delivery, and customer support providers), bound by confidentiality obligations;
• Legal requirements: where disclosure is required to comply with law, regulation, legal process, or a government request, or to protect the rights, property, and safety of BSY HR Solutions, our users, or the public;
• Business transfers: in connection with a merger, acquisition, reorganization, or sale of assets, subject to this Policy; and
• With your direction: when you explicitly ask us to share your information with a third party.

7) Third-Party Services

The Website may contain links to, or integrations with, third-party websites and services (such as job boards, assessment tools, or communication platforms). This Policy does not apply to those third parties, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party service before providing it with your personal information.

8) Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this Policy, or as required by applicable law:

• Candidate profiles and applications: retained while your account is active and for up to 24 months after your last activity, unless you request earlier deletion;
• Employer accounts and job postings: retained for the duration of the engagement and as needed for legal, accounting, and audit purposes;
• Communications and support records: retained for a reasonable period to handle follow-up enquiries and disputes; and
• Log and usage data: retained for a limited period for security, fraud prevention, and analytics.

When personal information is no longer required, we delete or anonymize it in a secure manner.

9) Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. These measures include access controls, encrypted transmission, secure hosting environments, and periodic review of our practices. However, no internet transmission or electronic storage system can be guaranteed to be completely secure, and you share information at your own risk. You are responsible for keeping your account credentials confidential.

10) Your Rights and Choices

Subject to applicable law, you have the right to:

• Access the personal information we hold about you;
• Correct inaccurate or incomplete information;
• Request deletion of your personal information and account, subject to legal and operational requirements (such as records we must retain by law);
• Withdraw consent for processing based on consent, such as marketing communications;
• Object to or restrict certain processing, where the law provides this right;
• Nominate another individual to exercise your rights in the event of your death or incapacity, as provided under the DPDP Act; and
• Complain to the Data Protection Board of India or the relevant supervisory authority, if you believe your rights have been violated.

You may exercise these rights by contacting us using the details in Section 15. We will respond within a reasonable timeframe and, where required by law, within the prescribed period. You can also update much of your information directly through your account settings, and control profile visibility and notification preferences there.

11) Grievance Officer

In accordance with applicable law, including the Information Technology Act, 2000 and the rules made thereunder, BSY HR Solutions has appointed a Grievance Officer to address any concerns regarding the processing of your personal information:

Grievance Officer, BSY HR Solutions Private Limited
No-15 Nagadasanahalli, Yelahanka,
Bangalore – 560064, Karnataka, India
Email: contact@bsyhrsolutions.com

Concerns will be acknowledged and addressed within the timeframes prescribed by applicable law.

12) Children’s Privacy

The Website and Services are intended for users aged 18 and above and are not directed at children. We do not knowingly collect personal information from anyone under 18. If you believe a child has provided us with personal information, please contact us and we will take steps to delete such information promptly.

13) Cross-Border Transfers

Your information is primarily stored and processed in India. However, some of our service providers may process data in other countries. Where personal information is transferred across borders, we take appropriate safeguards to ensure it receives an adequate level of protection consistent with this Policy and applicable law.

14) Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or the Services. Updates will be posted on this page with a revised “Last updated” date. Material changes will be notified through the Website or by email where appropriate. Continued use of the Website after changes take effect constitutes acceptance of the updated Policy. We encourage you to review this page periodically.

15) Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact:

BSY HR Solutions Private Limited
No-15 Nagadasanahalli, Yelahanka,
Bangalore – 560064, Karnataka, India

Email: contact@bsyhrsolutions.com
Phone: +91 91870 87909

You may also reach us through the Contact page on our website.